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How to Remove Virus; If you suspect
your computer has a virus (or any other malware such as Spyware,
Trojan Horse Virus, Adware), please take steps immediately. The
following procedures should remove most viruses or malware (except
perhaps for completely new, unknown or unusually malignant strains).
It is better to complete all steps, so you can be (reasonably) sure
that all virus traces have been removed.
1. Open Internet Explorer >> Click on Tools
>> Click on Internet Options. Delete Temporary Internet Files, cookie,
off line
content and Reset.
2. Disable
System Restore - Right-click My Computer and select
properties. Turn off System Restore on all drives.
3. Download and install new Anti Virus protection software. Download
AVG Free Edition which is a highly acclaimed Anti virus protection
software. If you already have a Anti Virus protection software, please
uninstall it and restart the computer. Install AVG Anti Virus
protection software and update the program's virus definitions. Don't
scan for viruses yet.
4. Download and install
Malwarebytes' AntiMalware and update its
definitions.
5. Download, install
SUPERAntiSpyware and update its definitions.
Don't scan now.
6. Reboot computer into Safe Mode - Restart your computer and gently
tap the F8 key repeatedly before Windows loads. Select Safe Mode from
the resulting menu. Safe Mode disables much of the startup routine
(including some common Malware
hiding places).
7. Run the AVG Anti Virus protection software and Heal or Delete any
virus detected.
8. Run Malwarebytes' AntiMalware and SUPERAntiSpyware Malware Scanner.
Run both malware scanners sequentially and delete malware found.
9. Reboot and turn System Restore back on. Enjoy your Virus free
computer.
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